Control Room Operator (Communications Centre)

Reference: CommsCentre
Location: canary wharf
Salary: £31,000 - £33,000
Job type: Permanent
Sector: corporate-security

Control Room Operator (Communications Centre)
Salary: £31,800 basic salary plus an extensive benefits package

Hours:  Average of 40 hours per week covering days/nights & weekends on a rota basis.
Location: Canary Wharf

 

Fantastic opportunity to join the Control Room team at a corporate location in Canary Wharf. This role offers a tremendous salary and benefits package.


You will have first rate customer service skills with experience working in a busy multi-functional control room environment. We are interested in speaking to candidates with experience working in emergency control rooms such as ambulance dispatch or 999 communications centres.
 

Your role:

  • Working in a busy multi-functional control centre such as ambulance dispatch or 999 communications centres.
  • Receiving calls in a customer focused and polite manner
  • Communicate with front line staff in a professional manner via radio communication
  • Operation of Incident Management systems
  • Operation of CCTV and access control systems
  • Provide real time control centre support to front-line security staff
  • Liaison with emergency services
  • Maintain call logs and incident reports
  • Incident Management
  • Respond to messages via email and direct as appropriate

Your will have:

  • Experience working in a busy multi-functional control room environment
  • The ability to deal with a large volume of calls/requests whilst maintaining a high level of customer service
  • Excellent communication skills
  • Experience dealing with a large volume of calls/requests
  • Applicants with experience in the emergency services, military/police or security sector are welcome.
Please forward your cv to kelvynp@momentumsecurity.co.uk

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