Control Room Manager

Reference: ControRoom
Location: kent
Salary: £35,000 - £40,000
Job type: Permanent
Sector: mg-management

Control Room Manager
Salary: Up to £40k
Location: Kent
Hours: Monday to Friday

Can you lead a multi-functional Control Room team responsible for staff scheduling, incident management and remote monitoring?

This is a key role that will see you manage the delivery of essential support services.

Applicants should meet the following criteria:

People management in a control room environment
A positive people manager with the ability to manage performance
A strong understanding of processes such as staff scheduling


Key duties and responsibilities will include:

Responsibility for the management of a dedicated business support team
Management of the scheduling and control room teams
Oversee the remote monitoring of multiple sites across the country
Lead the team on incident management
Ensure SLAs are met and exceeded
Look to improve business processes where possible
Ensuring staffing levels are maintained across contracts
Assisting with the mobilisation of new contracts
Work closely with field based Operations Managers
Identify areas of staff training and development
Conduct and monitor staff appraisals including HR / disciplinary issues

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