Security Control Room Operator (Communications Centre)

Reference: SCRO2019
Location: canary wharf
Salary: £31,800
Job type: Permanent
Sector: misc

Security Control Room Operator
Salary: £31,800 basic salary plus an extensive benefits package
Hours:  Average of 40 hours per week covering days/nights & weekends on a rota basis.
Location: Canary Wharf



Fantastic opportunity to join the Control Room team at a corporate location in Canary Wharf. This role offers a tremendous salary and benefits package.

You will have first rate customer service skills with experience working in a busy multi-functional control room environment. Applicants with experience in the emergency services, ambulance, military/police or security sector are welcome.


Your role:

  • Working in a busy multi-functional control centre
  • Receiving calls in a customer focused and polite manner
  • Communicate with front line staff in a professional manner via radio communication
  • Operation of Incident Management systems
  • Operation of CCTV and access control systems
  • Provide real time control centre support to front-line security staff
  • Liaison with emergency services
  • Maintain call logs and incident reports
  • Incident Management
  • Respond to messages via email and direct as appropriate

Your will have:
  • Experience working in a busy multi-functional control room environment within the Ambulance, Police, Military or security sector.
  • The ability to deal with a large volume of calls/requests whilst maintaining a high level of customer service
  • Excellent communication skills
  • Experience dealing with a large volume of calls/requests
  • Applicants with experience in the emergency services, military/police or security sector are welcome.
  • Happy working a mix of day, nights and weekends.

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