CCTV Operator

Reference: STOKE
Location: stoke
Salary: £10.70 per hour
Job type: Permanent
Sector: mg-officer-personnel

CCTV Operator
Location: Stoke-on-Trent
Rate of pay: £10.70 per hour

Applicants must hold a SIA CCTV License.

The role will involve all aspects of control room based duties such as monitoring systems, communicating with staff & emergency services and providing a customer focused control room service.

Applicants should meet the following criteria:

  • Good communications skills
  • SIA CCTV (PSS) license is essential
  • Prior experience working in a control room environment


  • Operation of CCTV systems in a professional manner
  • Monitor CCTV equipment
  • Respond to emergency situations in a professional manner
  • Liaise with emergency services when required
  • Produce written incident reports
  • Communicate with the security teams via radio systems
  • Detect any instances of theft
  • Complete accurate incident reports
  • Patrolling the shopping centre
  • Meeting and greeting visitors to the centre in a polite and customer focused manner
  • Providing a high level of customer service at all times
  • Manage access control to the site
  • Issuing passes to visitors


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