Technical Account Manager

Reference: Techaccount
Location: hampshire
Salary: £32,000 - £35,000
Job type: Permanent
Sector: misc

Technical Account Manager
Salary: £32,000 - £35,000 + Bonus
Location: Farnham

A growing IT Managed service provider is looking to appoint a customer focused Account manager to oversee several client accounts.

If you have first class client engagement skills and experience managing clients in the technology space then I am keen to speak with you.

Responsibilities will include:

Managing client accounts to ensure a high-level of customer satisfaction
Responsible for the growth of the account
Act as a point of escalation for client issues/calls
Undertake regular client visits
Positive client engagement
Staff Training and development
Ensure that service delivery on the account reaches the highest standards
Review and report on Account Performance
Development of strategy that will positively influence the performance of the account

Applicants should have:

Prior experience managing client relationships
Strong technical understanding of IT systems
Experience of developing and growing client accounts
A high level of customer focus
Passionate about delivering service excellence
The ability to develop strong client relationships

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