Control Room Operator (Communications Centre)

Reference: commsCentre2019
Location: london
Salary: £13 per hour
Job type: Permanent
Sector: corporate-security

Control Room Operator (Communications Centre)

Rate: £13 per hour

Hours:  12hr shifts, mixture of days / nights
Location: Central London

Fantastic opportunity to join the Control Room team at a high-profile London location. Experience working in a busy multi-functional control room environment ideally within the Police (999), Ambulance Dispatch or similar is essential.

 

Your role:

  • Working in a busy multi-functional control room
  • Receiving calls in a customer focused and polite manner
  • Communicate with front line staff in a professional manner via radio communication
  • Operation of Incident Management systems
  • Operation of CCTV and access control systems
  • Provide real time control centre support to front-line security staff
  • Liaison with emergency services
  • Maintain call logs and incident reports
  • Incident Management
  • Respond to messages via email and direct as appropriate

Your will have:

  • Experience working in a busy multi-functional control room environment ideally within the Police (999), Ambulance Dispatch or similar
  • The ability to deal with a large volume of calls/requests whilst maintaining a high level of customer service
  • Excellent communication skills
  • Experience dealing with a large volume of calls/requests
  • Applicants with experience in the emergency services, military/police or security sector are welcome.


Please forward your CV to kelvynp@momentumsecurity.co.uk

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